Refund and Exchange Policy

Refund Policy

① You can request a refund within 14 days of receiving the product.

② For refunds, the buyer is responsible for shipping costs.

③ A full refund will be issued if the product is unopened or defective.

Exchange Policy

① Exchanges for the same product are possible within 14 days of receiving the product.

② For exchanges due to product defects, the seller is responsible for shipping costs.

Product Warranty

① The product warranty period is 1 year.

② Repairs after the warranty period will be handled as paid warranty service.

Reasons for No Refund/Exchange

  • Request made after 14 days
  • Product damage due to buyer's negligence
  • Simple change of mind after opening (if product value is significantly damaged)

Contact Information

Email: contact@jblab.store