Refund and Exchange Policy
Refund Policy
① You can request a refund within 14 days of receiving the product.
② For refunds, the buyer is responsible for shipping costs.
③ A full refund will be issued if the product is unopened or defective.
Exchange Policy
① Exchanges for the same product are possible within 14 days of receiving the product.
② For exchanges due to product defects, the seller is responsible for shipping costs.
Product Warranty
① The product warranty period is 1 year.
② Repairs after the warranty period will be handled as paid warranty service.
Reasons for No Refund/Exchange
- Request made after 14 days
- Product damage due to buyer's negligence
- Simple change of mind after opening (if product value is significantly damaged)
Contact Information
Email: contact@jblab.store